Terms of Service

Catalyst is a home for reaction channels: a place where creators publish reactions and viewers find, watch and talk about them. It is run by SFCO, LLC (“we” or “us”). These terms are the agreement between you and us for everything we provide: the Catalyst website and apps, channel sites served at a channel’s own domain, the Catalyst browser extension, our API, and the emails we send. Together, that is the Service.

By creating an account, pairing the extension, or using the Service, you agree to these terms. If you don’t agree, don’t use the Service.

Two other documents are part of the agreement: the copyright page and the privacy policy, which explains what we do with personal data.

Features may become available at different times. The payment terms below apply to purchases and subscriptions you authorize when paid features are available.

• You must be at least 13 years old. If the law where you live sets a higher age for agreeing to terms like these on your own, you must be that age instead.
• If you are under 18, a parent or guardian must agree to these terms for you and must be happy with how you use the Service.
• If you use the Service for a company or another organisation, you confirm that you can bind it, and “you” includes it.
• If we have suspended or closed an account of yours, you may not open another unless we say so in writing.

You need an account to publish, subscribe, comment or pair the extension. Watching public content needs none.

• Give us accurate details and keep your email address current. It is where we send security and legal notices, and how you recover your account.
• Keep your password and sign-in methods to yourself. You are responsible for everything done through your account. If you think someone else has used it, tell us at [email protected] straight away.
• Signing in with Google, Discord or Patreon is subject to that service’s terms. We never see the password you use there.
• Your account settings show every browser where you are signed in and every browser paired with the extension. You can sign out of any of them, or revoke a pairing, at any time.
• One account per person. A person may belong to several channels, and a channel may have several members.
• Usernames and channel handles are first come, first served, apart from the ones we reserve. We may rename or reclaim one that impersonates someone, infringes a trademark, belongs to an abandoned account, or is won by a verified claim (section 4).

Creating a channel makes you its owner. The owner answers for the channel: its content, its members, its tiers, and what it promises subscribers.

• Members act with the permissions the owner or a manager gives them. Every member is bound by these terms, and the owner is responsible for what members do on the channel.
• A handle on Catalyst should match the channel it names. A channel whose YouTube or Patreon handle is held on Catalyst by someone else can claim it. We verify the claim, tell the current holder, and may move them to another handle.
• Your plan sets what the channel can do: how much it can upload and store, how many members and paid tiers it can have, and which features are on. We tell you when you reach a limit. We never delete content because a limit was reached or a payment failed.
• Channels created before paid plans launch are Founding Channels. Founding recognition is permanent. The founding benefit is six months of a 100% discount on the channel’s plan, counted from the later of the channel being ready to publish and the launch of paid plans. The plan page shows the details once the launch date is known.
• Ownership of a channel can be transferred to another member, who takes on these responsibilities.

Your content is everything you add to the Service: videos, images, text, polls, comments, discussion threads, requests, channel branding, sync timelines, and entries or corrections in the shared title catalog.

You own it

We claim no ownership of your content. What you own before you post it, you still own after.

What you let us do with it

So that we can run the Service, you give us a worldwide, non-exclusive, royalty-free licence to host, store, copy and transcode your content and to make thumbnails, previews and captions from it; to display, perform, stream and distribute it; and to let the people you release it to see it. That covers Catalyst itself, channel sites, feeds, notifications, search and discovery, embeds you allow, the extension’s companion view, and the platforms you connect, when you ask us to publish there.

It also lets us show your public content inside the Service so people can find it: on the title it is about, on a cast member’s page, in what is most reacted this week, and in similar places.

Featuring your channel

We may feature channels when we promote Catalyst: on our website and marketing pages, in our social media posts, in app store listings, and in presentations about us. For that, you let us use your channel’s public name, handle, avatar and branding, and short excerpts and stills from content you have made public, including the people who appear in them.

• We never use content released only to a tier.
• We never quote you or present you as endorsing Catalyst without your permission.
• If you would rather not be featured, email [email protected]. We leave you out of anything new and take you off the pages we control.

The licence lasts as long as your content is on the Service, plus the time it takes to leave our backups and the retention windows set out in the privacy policy and the copyright process.

Contributions to the shared catalog, such as a custom title entry, a correction, or a confirmation of where a title can be watched, exist to make reactions findable for everyone. They stay in the catalog after you delete them or your account, without your name on them.

What you promise

• You have the rights needed to post your content and to give us this licence, including for any music, footage or images in it, and the agreement of the people who appear in it.
• Your content follows the rules below and in section 6.
• Content released to a tier is for that tier’s subscribers. Neither you nor they may share it outside the tier, re-upload it elsewhere, or help anyone get around a tier, a release schedule or a block.

Uncut reactions

An uncut reaction covers a whole title in real time, so it must not carry the title itself:

• No unobscured footage of the title. None is best; blurred or otherwise obscured footage is tolerated.
• The title’s audio must be inaudible in the reaction.
• Tell viewers where the title is instead. The sync timeline, the content-time overlay and Auto Sync exist so footage is never needed.

Cut reactions, discussion videos, images, polls and text posts follow the usual rules: publish only what you have the right to publish, credit what you quote, and keep short excerpts short.

Removing content

We don’t screen uploads. We may remove or restrict content that breaks these terms or the law, or that we must take down under a valid copyright notice, and we tell you when we do unless the law or someone’s safety stops us. Channel staff may hide or delete comments and threads on their channel and ban people from posting there. That affects the channel only, not your account.

Feedback

If you send us ideas or suggestions, we can use them without owing you anything.

Catalyst is a home for reactions. Keep it one. You must not:

• Put unobscured footage or audible audio of a title into an uncut reaction. Section 5 says what an uncut reaction may carry.
• Post anything illegal, or anything that infringes someone’s copyright, trademark, privacy or other rights.
• Post sexual content involving minors, or an intimate image of anyone shared without their consent. We report child sexual abuse material to the authorities.
• Harass, threaten or bully anyone, or incite hatred or violence against people for who they are.
• Publish someone’s private information, such as a home address or phone number, without their consent.
• Impersonate a person or a channel, or claim an affiliation you don’t have. Parody that is clearly parody is fine.
• Spam: unsolicited promotion, repetitive posting, or manipulating likes, follows, votes or the request board. Don’t buy, sell or trade accounts.
• Scrape or bulk-download the Service, interfere with it, probe it for weaknesses without our permission, or use it to spread malware. If you find a security problem, tell [email protected] and give us time to fix it.
• Use the Service for anything the law where you are, or where we are, forbids.

Mark spoilers where the product asks you to. It is a courtesy the whole community relies on.

Report content that breaks these rules with the report button or by email. We may remove content, limit features, suspend or close accounts and channels, and involve the authorities where the law requires. We decide what counts, acting reasonably.

Catalyst follows the DMCA. We don’t screen uploads for copyrighted material. Section 5 says what creators may publish, and the takedown process handles content that ignores it.

• If you believe content on Catalyst infringes your copyright, send a notice through the copyright page. It has the notice form and our designated agent’s details. Viewer reports about copyright go there, not to the moderation queue.
• A complete notice is actioned promptly. The content is removed, the creator is told what was claimed, and they may send a counter-notice. If the claimant does not report a court action within the statutory window, the content is restored.
• Each actioned notice is a strike against the channel unless a counter-notice succeeds. Repeat infringers lose the ability to publish and may lose their account. We decide when, acting reasonably, and strikes lapse with time. Your studio shows your channel’s standing, each strike, and when it lapses.
• Knowingly sending a false notice or counter-notice can make you liable for the damage it causes.

You can connect Google (including YouTube), Patreon and Discord: to sign in, to prove a membership, or, for a channel, to publish and keep tiers in step. Each connection is a grant you make on that platform. You can revoke it there or in your settings at any time, and the feature that depends on it stops.

• When you ask us to publish to YouTube or Patreon, or to assign Discord roles, we act on your instruction with the access you granted. You are the publisher on that platform and responsible for following its rules.
• Catalyst uses YouTube API Services. By connecting YouTube you also agree to the YouTube Terms of Service, and the Google Privacy Policy applies to the data Google holds. You can revoke our access on Google’s security settings page.
• Patreon’s and Discord’s terms apply to your use of those services in the same way.
• Catalyst is independent. It is not affiliated with, endorsed by or sponsored by YouTube, Google, Patreon, Discord, TMDB, Disney+, HBO Max, or any other service the product names. Their names and marks belong to them.
• A platform can change or close its API at any time. If a connection stops working, so does the feature built on it. We will tell you what we know.

The Catalyst extension pairs a browser with your account. Creators use it to publish to Patreon from their own Patreon session and to record sync timelines while they react. Viewers use it for Auto Sync, which plays their own copy of a title in step with an uncut reaction.

• The extension acts only inside your own signed-in browser sessions on the sites it supports. It never sees, stores or sends your passwords or two-factor codes, and it never reads, records, copies or decrypts video or audio. On a streaming service it observes and controls the player: which title is open, where it is, and whether it is playing.
• Each capability asks for your consent before it starts, and each streaming service needs your permission separately. You can withdraw either in the extension or by revoking the pairing in your account settings.
• Auto Sync needs your own subscription to the streaming service, and works only where that service and the title are available to you. Whether a title matches the version the creator reacted to is up to the service. We tell you when we cannot confirm a match.
• Your use of the extension on a third-party site must respect that site’s terms. If a service asks us to stop supporting it, we will, and we can turn off any part of the extension remotely at any time.
• Check what the extension publishes on your behalf. On Patreon, you are the publisher.
• Keep the extension updated. An old version may refuse to act until you update it.

Subscriptions and one-time purchases

A channel subscribes to a Catalyst plan, which sets what the channel can do. A viewer subscribes to a channel’s tiers, which set what they can watch. The two are separate. A plan pays for platform features; a tier membership pays for the creator’s benefits. A one-time post purchase unlocks a single post without starting a membership. We process these payments through Stripe. Creators remain responsible for the benefits they offer.

Free tiers, complimentary access and trials without a card do not start paid billing. Memberships on connected platforms, such as Patreon, stay subject to those platforms’ payment terms. Purchases through Catalyst are made on our website, including in a mobile browser.

Payment and renewal

• You are charged only when you authorize a purchase or paid subscription. That authorization can include the first payment after a trial or discount ends. The price, billing interval and any trial or promotion terms are shown before you confirm.
• Payments are processed by Stripe under its own terms. We do not see or store full card numbers.
• Subscriptions renew automatically at the price and interval shown at checkout until canceled. Cancel a tier membership from Account › Memberships, or a channel plan through Manage billing under Studio › Plan and usage. Access continues until the end of the paid period unless a refund, dispute or other action under these terms ends it earlier.
• A trial without a card ends on its own. A trial with a card becomes a paid subscription unless you cancel before it ends; we remind you before that happens.
• We give at least 30 days’ notice before a plan’s price rises for you. Changing a tier’s advertised price does not itself change the price for existing subscribers. Prorated charges or credits may apply when you switch plans or tiers.
• Some payments require verification or time to clear. Paid access starts after payment is confirmed. If a subscription renewal fails, access can continue while payment is retried. A channel plan falls back to the default plan after its seven-day grace period; a tier membership ends if payment retries are exhausted. Content is not deleted for non-payment.
• Prices are shown before tax. We add tax where the law requires.
• Disputing a payment ends the purchase access or tier membership associated with it. A closed or won dispute does not automatically restore access; contact support to review your membership or purchase.
• A one-time unlock buys access to a single post for as long as the post stays published, whatever tier you hold, unless that purchase is refunded or disputed. It does not grant access to other posts or start a recurring subscription.

Refunds

Platform admins can issue full refunds for one-time post purchases within 14 days of confirmed payment. To request a refund, contact [email protected] with your receipt or payment reference. A successful refund ends the access granted by that purchase. A pending refund does not end access before the refund succeeds.

Subscription refunds, including any prorated amount, are reviewed by platform admins at their discretion. Cancellation alone does not create a refund. These policies do not limit refund rights required by the law where you live.

If your channel gets paid

• Payouts go through a Stripe Connect account, which Stripe may ask you to verify. Stripe pays out on its schedule.
• Your platform fee is shown under Studio › Plan and usage, including any channel override. Payment processing charges are deducted in addition to that rate. Any sales tax or VAT collected from viewers is withheld from payouts and is not part of your earnings.
• You are responsible for the taxes on what you earn and for keeping your tiers’ promises to subscribers.
• We handle refunds and payment disputes and may deduct them from payouts. We may hold or reverse payouts while we look into fraud, chargebacks or a breach of these terms.
• If a channel closes or can no longer provide the benefits it promised, contact support. Platform admins review any refunds for unused paid time. Refunds are not issued automatically when a channel is closed.

A channel whose plan includes it can serve its pages at its own domain, optionally without Catalyst branding.

• You must own or control the domain, and it must not infringe anyone else’s rights. You keep the DNS records we ask for in place; we issue and renew the certificate.
• Visitors to your domain are still using the Service. These terms and the privacy policy apply there, and the site keeps links to them.
• If the plan no longer includes the feature, or the domain stops verifying, the site falls back to your Catalyst page until it is fixed.

By you

• You can delete your account from your settings. For 30 days you can ask support to cancel deletion. After that we remove the personal data on the account as the privacy policy describes. Your comments and discussion posts stay, with an anonymous author, unless you delete them first.
• Deleting your account does not delete the channels you own or belong to; their content stays with the channel. If you want a channel gone, delete it first. Channel deletion has its own 30-day grace period, and we offer an export before you start.
• You can stop using the extension at any time by revoking its pairing or uninstalling it.

By us

• We may suspend or close an account or channel that breaks these terms or the law, that puts other people or the Service at risk, or that we are required to act on. We tell you why unless the law or someone’s safety stops us, and, where it is reasonable, give you a chance to put it right first.
• If we ever close the Service, we will give you at least 30 days’ notice and time to export your content, unless the law or events outside our control prevent it.

The sections on your content, on what we don’t promise, on limits to our liability, on your responsibility for claims, and on disputes survive the end of your account, as does anything else that by its nature should.

Catalyst will keep changing. We may add, change or remove features, and we will try to warn you before removing something you rely on.

We may also change these terms. For a material change we give at least 14 days’ notice by email or in the app before it takes effect. A change needed for legal reasons, or one that only adds a new feature, may take effect when we publish it. If you keep using the Service after a change takes effect, you accept it. If you don’t accept it, stop using the Service and delete your account.

We work hard to keep Catalyst up and accurate, but we provide it as it is and as it is available, without warranties of any kind, express or implied, including of merchantability, fitness for a particular purpose and non-infringement. In particular:

• We don’t promise the Service will be uninterrupted, error-free or secure, or that any content will stay available.
• Catalog data about titles, cast and where to watch comes from third parties and may be wrong or out of date.
• Sync timelines and Auto Sync depend on the creator’s data, the streaming service’s player and the version of the title you have. Drift and mismatches happen.
• Content belongs to the people who publish it. We don’t endorse it, and we are not a party to agreements between a channel and its subscribers, though we may step in to help.
• Connected platforms and streaming services are not under our control and may change or withdraw at any time.

Some places don’t allow these disclaimers. Where they don’t, they apply as far as they can.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of the Service, however caused.

To the same extent, our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the twelve months before the claim arose and one hundred US dollars.

Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else the law says cannot be limited. If you are a consumer, the rights your local law gives you are unaffected.

If someone brings a claim against us because of your content, your breach of these terms, or your use of a connected platform or the extension on a third-party site, you will defend us and cover the losses, costs and reasonable legal fees that result. We will tell you promptly about the claim and let you take the lead in defending it, as long as you keep us informed and don’t settle in a way that binds us without our agreement.

These terms are governed by the law of the State of Delaware, without regard to its conflict of laws rules.

If you have a problem, tell us first at [email protected]. Most things can be sorted out that way, and we both agree to try for 30 days before starting a legal claim. After that, the courts of the State of Delaware have exclusive jurisdiction, except that if you are a consumer you may bring a claim in the courts of the place where you live, and we may seek an injunction anywhere to protect our rights or the Service.

• These terms, with the copyright page and the privacy policy, are the whole agreement between you and us about the Service.
• If a court finds part of these terms unenforceable, the rest stays in force, and the part is read as narrowly as needed.
• If we don’t enforce a term straight away, we can still enforce it later.
• You can’t transfer this agreement to anyone else. We may transfer it to a successor who takes over the Service, and we will tell you if we do.
• We send notices to the email address on your account or inside the Service. You send them to the addresses in the next section.
• Neither of us is responsible for a failure caused by events outside our reasonable control.
• These terms are written in English, and the English text is the one that counts.

Questions about these terms and legal notices: [email protected]. Account help and everything else: [email protected]. Copyright notices go to the designated agent on the copyright page.

By post: SFCO, LLC, 1500 N Grant St #12185, Denver, CO 80203, United States.

Streaming availability data is provided by JustWatch through TMDB.

Streaming availability metadata and images are also provided by Streaming Availability API by Movie of the Night.